The California Telephone Access Program (CTAP) distributes telecommunications equipment and services to individuals certified as having difficulty using the telephone. CTAP is a California State mandated program, under governance of the California Public Utilities Commission (CPUC). Equipment and some network services are available at no charge to eligible consumers.
DDTP Interview about the ADA 20th Anniversary:
Californians who are deaf, hard of hearing, speech disabled, blind, or who have low vision, cognitive impairments, or restricted mobility, are eligible to receive equipment with certification by a medical doctor, a licensed audiologist, a qualified state agency, or a hearing aid dispenser.
Equipment available include amplified phones, TTYs, speech amplifiers, braille TTYs, headsets, switches, ring signaling devices, large button phones, hands-free speakerphones and memory dial phones.
Fresno, Santa Ana, Oakland, Sacramento, Riverside, San Diego and Burbank.
Mansha Thapa
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Business Analyst
1333 Broadway, Suite 500 Oakland
94612
Voice: 800-806-1191
TTY: 800-806-4474
IP: 510-271-8234
Fax: 800-889-3974
Communication Profile
TTY, Voice
John Koste
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1333 Broadway, Suite 500 Oakland
94612
Voice: 800-806-1191
TTY: 800-806-4474
IP: 510-271-8234
Fax: 800-889-3974
Karen Lincoln
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Customer Contact Operations
CCAF Department Manager
1333 Broadway, Suite 500 Oakland
94612
Voice: 800-806-1191
TTY: 800-806-4474
IP: 510-271-8234
Fax: 800-889-3974
Communication Profile
Voice